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Geneva, Switzerland – Facebook is facing heat from an independent expert appointed by the United Nation’s Human Rights Council over the company’s overly broad definition of terrorism, as well as the apparent lack of a comprehensive human rights-based approach to the policies around access to and use of its platform.

Writing to Facebook CEO Mark Zuckerberg, Fionnuala Ní Aoláin, the Special Rapporteur on the promotion and protection of human rights and fundamental freedoms while countering terrorism,  said Facebook’s definition equates all non-state groups that use violence in pursuit of any goals or ends to terrorist entities.

“The use of overly broad and imprecise definitions as the basis for regulating access to and the use of Facebook’s platform may lead to discriminatory implementation, over-censoring and arbitrary denial of access to and use of Facebook’s services,” said Ní Aoláin.

Facebook defines terrorist entities as: “Any non-governmental organization that engages in premeditated acts of violence against persons or property to intimidate a civilian population, government, or international organization in order to achieve a political, religious, or ideological aim.” Company policy prohibits terrorists from using Facebook’s services, and it uses detection technology and employs an ever-growing team of moderators assisted by a counter-terrorism team of 200 people to find and remove content from its platform.

“The use of such a sweeping definition is particularly worrying in light of a number of governments seeking to stigmatize diverse forms of dissent and opposition – whether peaceful or violent – as terrorism,” said Ní Aoláin.

“The definition is further at odds with international humanitarian law as it qualifies all non-state armed groups party to a non-international armed conflict as terrorists, even if these groups comply with international humanitarian law.”

Expressing concern at the lack of clarity about the methods by which Facebook determines when a person belongs to a particular group, and whether the group or person are given the opportunity to meaningfully challenge such determination, the Special Rapporteur noted the absence of any independent processes of review, oversight and monitoring of Facebook’s actions as also highly problematic.

Ní Aoláin called on Facebook, as well as any other companies facing similar challenges, to adopt the model definitions of terrorism and incitement to terrorism developed by the mandate of the Special Rapporteur on the promotion and protection of human rights and fundamental freedoms while countering terrorism.

Citing mechanisms available under the International Covenant on Civil and Political Rights, and the standards spelled out in the Rabat Plan of Action on the prohibition of advocacy of national, racial or religious hatred that constitutes incitement to discrimination, hostility or violence, she said removal and blocking efforts should be focused on content of genuinely terrorist nature.

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