Board of Advisors
Arjun Sen is the president and founder of ZenMango®, a Denver-based strategic marketing consulting firm working with a variety of companies that include hospitality, non-profits and charities, academic institutions, golf professionals, and other guest experience driven industries. Previously, Sen led a prestigious corporate career, holding senior executive positions in several Fortune 500 companies. Arjun has 20 years of experience in marketing, branding, consumer research, strategic planning, and operations. His primary focus is to assist brands to understand their current equity in the mind of the consumer and build paths to enhance their guest experience and brand.
During Arjun’s corporate tenure, he served as VP of Marketing and Operations for Papa John’s International Worldwide. At Papa John’s, Arjun designed and implemented a guest-experience focused online ordering system, the first system of its kind. Since implementation, the pizza chain’s revenue from online ordering has increased by over 50% every year and recently completed over $1 billion in transactions. Arjun Sen was also instrumental in the Better Ingredients Better Pizza strategy and the comparative advertising against Pizza Hut. Arjun’s previous experience also includes positions at The University of Colorado, Einstein Bros. Bagels, Boston Market, Pizza Hut, Tata Iron and Steel, and Jillian’s Entertainment.
Arjun is the author of “Customer Karma® – Create Genuine, Life-Long Customer Relationships” a book which focuses on “building relationships” one customer at a time. It illustrates how you can significantly increase your “per store sales” by focusing on ONLY ONE ADDITIONAL customer per week. It will forever change the way you view your customers.
Arjun received his MBA from Brigham Young University and his Bachelors in Aeronautical Engineering from Indian Institute of Technology, Kharagpur, India.